Lynne Bowman, HP Project Manager for Telesoft
As the HP Project Manager for Telesoft, Lynne Bowman has more than 9 years working with global enterprise, focusing on the daily challenges of incorporating multiple services, internationalization, and data privacy objectives into a centralized operation.
She provides support for all aspects of the outsourced relationship, working to integrate software technology and solutions into a centralized platform.
Prior to Telesoft, Lynne managed multiple accounts for other telephony software providers. In addition to telecommunications, she has more than 20 years in the software industry, with emphasis on healthcare, insurance, and distributor inventory solutions. Her software expertise covers both outsourced and product bundled services. Lynne is responsible for the HP contract, which focuses on consumption and management reporting of all telecom services. Lynne has a BA degree in Public Relations from the University of Southern California.
Dorothy Castille, Manager, Technology Division FannieMae
Dorothy “Dot” Castille has over 15 years of experience managing help desk operations. She currently manages vendor contracts that involves multiple help desks and desk side (computer) support for Fannie Mae. Dot has been with Fannie Mae for over 10 years and previously worked at various companies including GEICO Insurance.
Justin G. Castillo, Partner – Levine, Blaszak, Block & Boothby LLP
As a partner at Levine, Blaszak, Block & Boothby, LLP, in Washington, D.C., Justin Castillo advises companies in both their strategic planning and contract negotiations for telecommunications and IT products and services. He regularly negotiates agreements with the major telecommunications providers for global voice and data services and has negotiated numerous enterprise agreements for local and wireless services. Justin also works on regulatory issues involving enterprise customers and on resolving disputes between customers and carriers.
Before joining LB3 in 1997, Justin served as a trial attorney in the Commercial Litigation Branch of the Department of Justice, where he worked in the Civil Fraud Section for three years representing the government in cases involving the False Claims Act.
He is a member of the D.C., California, New York and Colorado bars.
Dan Coulter, Telecommunications Manager – FIS
Dan Coulter is a telecommunications manager for FIS and has more than 20 years of experience with telecommunications, Cisco network engineering and network sales support. Dan currently manages the FIS technical team responsible for the Asentinel TEM application. He is also involved in the carrier management responsibilities for FIS. Prior to FIS, Dan managed a team that provided pre-sales engineering support for network projects and was involved in network planning for mergers and acquisitions, including the network migrations of several large data centers. While working as a Cisco Certified Network Engineer, he was responsible for designing Cisco networks for data centers and financial institutions both domestically and internationally. Dan has a Bachelor of Science degree in computer science with a minor in general business from the University of Arkansas.
Kevin Donoghue, President – Telesoft
Kevin Donoghue, president of Telesoft, has more than 20 years of extensive sales and management experience and a proven track record of building successful companies in the enterprise software industry. Kevin is responsible for leading company strategy and operations at Telesoft.
Prior to joining Telesoft, he served as vice president of sales for NetPro Computing Inc., where he grew company revenue 200% during a four-year period, ultimately resulting in a favorable acquisition by Quest Software in 2008. Previous positions include senior vice president of sales and marketing at Intesource Inc.; vice president of Americas Operations at Viasoft Inc.; and sales executive at IBM Corporation. Kevin holds dual degrees in accounting and marketing from Drexel University.
Jason Fisher, Co-Founder & Chief Software Architect – Asentinel
Jason Fisher is co-founder and chief software architect at Asentinel. Jason graduated from the University of Memphis in 1995 with a Bachelor of Science in electrical engineering. Upon graduation, he founded Fisher Research Inc., a technology solutions provider specializing in Internet software development for enterprises using a new programming language released that year called Java.
After a mission trip in 1997 to Romania, Jason sold Fisher Research and founded Cornerstone Technologies International, a software development firm based in Romania. Using business as a platform for ministry in Bucharest, Jason helped build churches, promote Bible studies in Parliament and organize Romania’s National Prayer Dinner. During the era of the dot-com bubble, Cornerstone Technologies was blessed with clients such as HP, Alcatel, Federal Express and Regions Bank.
In 2002, he resigned as president of Cornerstone Technologies to start Asentinel with David Perdue. Jason is the principal architect and patent inventor for Asentinel’s telecom expense management solutions. He continues to serve in missions at his local church and as a director of Cornerstone Technologies International.
Maurice Greene, Sr. Project Analyst - Fannie Mae
Maurice Greene has over 15 years of help desk and customer service experience. Currently, he has overall responsibility for managing the telecom expense management (TEM) vendor contract for Fannie Mae. Maurice has implemented many projects related to the various features and benefits the TEM solution brings. He also has financial responsibility for all costs associated with the TEM solution, including the per user cost allocations back to their requisite cost centers and vendor billing.
Maurice has been involved with all aspects of the TEM solution, including implementation, contract review, SLA review and remediation, Auditing of vendor billing, and mobile device management (MDM).
Alan Harlan, President – Symphony SMS
Alan Harlan is president of Symphony SMS. Alan brings more than 20 years of experience in the IT and outsourcing services industry, having served in executive accounting, technology and sales roles. He has a track record of running high-performing sales and delivery operations for business units ranging from $60 million to $200 million in revenue.
Alan has orchestrated multimillion dollar contracts, implemented innovative sales strategies and turned around underperforming business units.
Prior to joining Symphony, Alan served as EVP for Sierra Design Group Inc., a gaming software development and services firm where he increased sales from $37 million to $89 million in 15 months; VP of sales for Sourcecorp Inc., a data services company with global outsourcing relationships exceeding $80 million in sales; and EVP of Affiliated Computer Services Inc., a global technology and business process firm. Alan holds a Bachelor of Arts degree in accounting from Louisiana State University.
Robert Lee Harris, president – Communications Advantage Inc.
Robert Lee Harris is president of Communications Advantage Inc., a consulting firm specializing in strategic technology acquisition, implementation and cost management. Robert was an early advocate of enterprise telecom expense management solutions, evaluating and implementing systems and processes for enterprise clients since 2003. By establishing a reputation as unbiased customer advocate, Robert has provided telecom cost management strategies to a variety of clients resulting in millions of dollars in savings.
Communications Advantage Inc. has gained clients in the medical, financial and manufacturing industries managing IT system relocations, telephony and call center implementations, enterprise technology roadmaps, telco and data contract negotiations, and telecom expense management planning.
Robert serves as senior vice president for the Society of Telecommunications Consultants (STC) and leads the editorial team for the society’s publication, STC LINES. He contributes frequent articles and presentations regarding telecommunications cost management and technology trends to leading industry trade publications and events.
Don Hobbs, Product Director of Telecom Services Advantage IQ, Inc.
As Telecom Product Director, Don Hobbs is responsible for all aspects of Advantage IQ’s ever-broadening telecom business services. From defining product enhancements, to utilizing his deep industry expertise to navigate technical and regulatory issues, Don’s focus is always on enhancing customer experience and delivering value. Hobbs brings a diverse entrepreneurial background in the telecom industry, where he has served in management and executive positions for the past 15 years. Prior to Advantage IQ, Don served as co-founder of TelAssess, Inc., a consultancy focused on telecom sourcing, network design, auditing and reselling TEM software solutions. In January 2005, Advantage IQ acquired TelAssess to expand their telecom offering.
Beckah Kennedy, Telecom Network Analyst and TEMS Lead Auditor FIS
Beckah Kennedy is a telecom network analyst and TEMS lead auditor for FIS and has more than 10 years of experience in accounting, finance and audit roles. Beckah has been with FIS for four years and moved into the position of lead telecom auditor in 2008. She provides audit support for FIS TEMS Team of 18 billing analysts and in 2009 she accomplished more than $1 million in credits and reduced telecom expenses through her auditing efforts. Prior to FIS, Beckah was an office manager where she managed all wireless procurement and payments for more than 300 regional users. She has also managed a $65 million budget as a project financial analyst for the Miami Intermodal Center, an extension to the Miami International Airport. Beckah has a BBA from Florida International University with majors in finance and business management and is also a Notary Public for the state of Florida.
Hank Levine, Partner – Levine, Blaszak, Block & Boothby LLP
Henry D. (“Hank”) Levine is a partner in the firm of Levine, Blaszak, Block & Boothby LLP, where he specializes in the representation of large users on telecommunications-related matters. He has negotiated communications contracts on behalf of Fortune 100 companies and the equivalent, including DuPont, the City of New York, IBM, Honeywell and Goldman Sachs. And he has been heavily involved in settling (or, where necessary, litigating) contract disputes between large users and their carriers.
From 1983 through 1992, Hank was a partner in the Washington, D.C., office of Morrison & Foerster, where he founded (and chaired) the firm’s communications group. He currently serves as chairman of TechCaliber Consulting, LB3’s telecommunications consulting affiliate, and as general counsel to the Wall Street Technology Association. He has been a member of the Committee on Technologically Enhanced Buildings of the National Research Council and the Executive Board of the New York Telecommunications Reliability Advisory Council; was retained by the United States General Services Administration to provide strategic advice and assistance in connection with the FTS2000, FTS 2001 and Networx programs (through which the government purchases much of its telecommunications services); served as counsel to the Ad Hoc Committee of Enterprise Customers in the WorldCom bankruptcy proceeding; and was a key witness in the government’s successful efforts to block the merger of MCI and Sprint.
Hank received his Bachelor of Arts degree from Yale in 1972 and his J.D. from Harvard Law School in 1976. He also holds a master’s degree in public policy from Harvard’s Kennedy School of Government.
Steven Martin, IT CFO Liberty Mutual Insurance Group
Steven Martin is the chief financial officer of Liberty Mutual’s information technology finance and procurement group, managing a budget of $900 million. He is responsible for planning, forecasting and reporting requirements of the information technology group. In addition, Steve is responsible for allocation of IT costs to strategic business units. He also manages the procurement and negotiations for Liberty Mutual’s companywide software, hardware and contract spending.
Prior to his role in the finance and procurement group, Steve was the CFO for The Golden Eagle Insurance Corporation, one of Liberty Mutual’s regional insurance companies.
Steve received his master’s degree in business administration and finance from the University of Hartford, and bachelor’s degree in accounting from the University of Connecticut.
Boston-based Liberty Mutual Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S. based on 2008 direct written premium. The company also ranks 71st on the Fortune 500 list of largest corporations in the U.S. based on 2008 revenue.
As of December 31, 2009, Liberty Mutual Group had $109.5 billion in consolidated assets, $95.0 billion in consolidated liabilities, and $31.1 billion in annual consolidated revenue.
Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety.
Liberty Mutual Group (http://www.libertymutualgroup.com) employs more than 45,000 people in more than 900 offices throughout the world.
Ian Murray, VP, Partner Management Quickcomm
As Quickcomm’s Vice President of Channel Management, Ian Murray is responsible for formulating strategic alliances and executing business development efforts.
Prior to joining Quickcomm, Ian was responsible for the execution of enterprise client cost management projects at CSC. Amassing over 10 years of experience in telecom expense management, Ian understands the importance of delivering effective telecom management services and practices to organizations as a managed service provider. Ian also has experience in various segments of telecommunications concentrated in the areas of network optimization, telecommunication cost management and corporate finance. Ian has a background in finance and is a member of Chartered Institute of Management Accountants.
Ravi Padmanabhan, TEM Service Global Leader, Integrated Communications Services IBM
Ravi Padmanabhan leads the global TEM services business at IBM. As part of the Integrated Communications Services practice, TEM is an integral part of IBM’s overall communications services solution portfolio. This portfolio introduces a broad range of communications services including networking strategy and optimization, converged communications and network integration to global enterprises.
Ravi has more than 20 years of experience in delivering strategic business process and technology solutions to enterprises, with more than 10 years in managed services. Ravi is a seasoned leader in developing and growing a number of high-growth business opportunities. His experience also spans leading global teams for a number of enterprise solutions for ERP and CRM applications management services, process engineering and management consulting. Ravi’s prior experience includes work as vice president at Corio Inc. and senior manager at Ernst & Young Consulting. He has a master’s degree in business and is a certified public accountant in California.
Julie Palen, Senior VP of Mobile Device Management Solutions – Tangoe
Julie Palen is senior VP of mobile device management solutions at Tangoe. Prior to its merger with Tangoe in December 2008, Julie was president and CEO of InterNoded Inc. With more than 18 years of experience in the technology industry and a decade of experience in wireless consulting, development and management, Julie lead an executive team that drove strategic partnerships with RIM, Nokia, Good, Microsoft, IBM, Cingular, Sprint and Verizon Wireless. In addition, she drove many new business development opportunities with potential strategic partnerships with Fortune 500. Prior to founding InterNoded in 1993, Julie was a business systems analyst at Lotus Development Corporation, where she served on the team that deployed the first seats of Lotus Notes to the sales organization. A frequent speaker at women entrepreneur events, Julie has been honored as one of the leading women entrepreneurs in the world and was recognized as having one of the top 100 women-led businesses in Massachusetts. Julie holds a Bachelor of Arts degree from Salem State College and currently sits on the board of advisors at the Bertolon School of Business at Salem State College.
Rick Valencia, President & CEO – HCL Expense Management Services
Rick Valencia is the president and chief executive officer of HCL Expense Management Services. He is the visionary behind the company’s drive towards building a global powerhouse in technology-enabled services. Rick possesses more than 25 years of company building and leadership experience. He is known as an innovator and is one of the early pioneers of the telecom expense management industry.
Prior to joining HCL Expense Management Services, Rick founded ProfitLine in 1992, serving as its CEO for 15 years and board chairman since its first round of venture capital funding in 2001 until October 2009. He grew that company into a multi-million-dollar industry leader with dozens of large enterprise and government clients. Earlier in his career, Rick created, built and ran several technology-enabled service businesses. He was a partner and co-owner of ACI Investments, a commercial brokerage and investment firm, and before that founded InterLink, a database matching service for buyers and sellers of real estate. Rick earned his Bachelor of Science in business administration/finance from California State University, Northridge.
In addition to his impeccable business acumen, Rick is also a dedicated community philanthropist. He was recognized as the 2008 Big Brothers Big Sisters Person of the Year. For nearly two decades, Rick has worked to generate his community’s involvement and awareness of the mentorship concept.
